Awards & Standards

Improving Customer Service and Company Standards

To be a credible force in today's global Aviation Executive Search market means providing genuine expertise and practical solutions. Marlborough has always striven to maintain a secure, cost effective and time efficient service that meets and exceeds our customers' expectations.

To this end we have recently upgraded our formal accreditation to the newer ISO 9001:2000 Quality Management Standard.

This Quality System assures our clients' peace of mind by guaranteeing excellence throughout the entire Search process. We give an undertaking to meet the highest professional standards when conducting our Search and Selection procedures and regular independent audits and surveillance visits ensure continuous improvement of all aspects of our operations.

It is incumbent upon the Marlborough team to ensure the highest standards of professionalism are continually met and by doing so ensure accreditation is achieved each year. In this way we will continue to adapt and improve our practices in order to benefit both candidates and clients alike.